What is it?
This is a charge made through a company called Comenity, which provides stores with branded credit cards. Comenity is part of Bread Financial, a financial services company that offers personalized payment, lending and savings services.
People in the comments below report it being used by the following stores:
- Big Lots
- Pier One
- David's Bridal
- Academy Sports
Bread Financial and/or Comenity may call, text or email you in response to account questions or concerns, if your account is past due, or with marketing and servicing messages. The company says it will never ask for sensitive information through email or text. They may ask you to verify your identity over the phone, and they may also send texts to your mobile number with ID verification codes or to contact you about a past-due account.
Why this charge may appear on your card
You're likely seeing this charge because you made a payment to a business that uses Comenity for its credit cards. If you didn't make this payment, it's possible someone else did, which may be an early indication of fraud.
What can you do?
If you don't recognize the charge, you can contact your bank or credit card company and dispute the charges and try to recover the money. Your credit card should have a phone number on the back you can call for customer service.
Community Feedback
When I pay my Academy Sports credit card the charge to my checking account shows as Comenity Pay Cp.
posted 11/02/2020 by ChipperNugget
Helpful (36)
Not So Much (16)
This charge is from Academy.
posted 07/13/2020 by Rey
Helpful (23)
Not So Much (14)
For me this is the creditor that I use for my Wedding Dress from David's Bridal on the David's Bridal Credit Card.Hope this helps.
posted 04/30/2020 by Kalani M.
Helpful (21)
Not So Much (16)
This charge is just showing a payment you have made to certain credit cards such as overstock.com, pier one, hsn to mention a few.
posted 03/06/2018 by mt
Helpful (31)
Not So Much (25)
If you call and make an over the phone payment on most store credit cards it is posted as Comenity Pay..... on your bank statement.
posted 10/22/2020 by Debi
Helpful (17)
Not So Much (13)
Mine is because of my big lots credit card
posted 12/09/2019 by Scott shore
Helpful (23)
Not So Much (19)
I just checked my bank account on line and i see where $1,145.96 was taken from my account by COMENITY PAY CP WEB PYMT. I have never delt with this before, don't know what it is. I do see where places such as Big Lots and a few other places were doing this and im guessing when people make a purchase at the store and i did use my card at Big Lots recently.I will be reporting this to my bank 1st thing when they open in the morning.
posted 06/28/2023 by Shirley B.
Helpful (6)
Not So Much (5)
This company has taken $1500 out of my account without my authorization. Reported to my bank already and made a claim.
posted 03/20/2019 by Kara Rountree
Helpful (22)
Not So Much (22)
In my case was a direct debit for mi Burlington Credit Card…
posted 07/20/2023 by Rosa
Helpful (6)
Not So Much (6)
Did not know this company
posted 02/02/2023 by Karina De La Cruz
Helpful (7)
Not So Much (7)
This ended up being a payment to my Burlington credit card.
posted 03/24/2024 by Octavio
Helpful (3)
Not So Much (3)
This company just took money from my account don't know how they got my bank information but i called the bank and they are crediting back what was taken and blocking this company from future transactions.
posted 03/16/2022 by Brandon D.
Helpful (13)
Not So Much (14)
Mine was for Sportsman Wherehouse
posted 04/19/2021 by Rita
Helpful (11)
Not So Much (12)
This was my payment for my Express Credit Card, realized after reading the comments.
posted 04/18/2023 by Sydney G
Helpful (6)
Not So Much (7)
Gordmans goes through this bank. If you have a Gordmans credit card your payment goes through this bank!
posted 10/22/2019
Helpful (16)
Not So Much (18)
I work at a bank and my job is dealing with fraudulent claims. These transactions are completely legit. Most department stores offer credit cards and when you make payments on those cards the transactions go through Comenity Pay.
posted 01/10/2023 by Chase C
Helpful (9)
Not So Much (11)
hello,i had 180$ pulled out of my account, and i have no idea what it is for so i had my bank stop all transactions between this cite.
posted 01/22/2019 by vincenzo alongi
Helpful (17)
Not So Much (21)
This is such a robbery
posted 10/29/2019 by Prefer not to say
Helpful (16)
Not So Much (20)
Can you help? What is this charge?
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