KEY HIGHLIGHTS
- Zoomcar is a popular self drive car rental firm
- The company is present across various cities
- Know more about their customer care here
Imagine you are driving down the highway on a road trip in a self drive car from Zoomcar with your family when suddenly your car breaks down. You're stranded on the side of the road, with no idea what to do. You could call a tow truck, but that would be expensive and time-consuming. Or, you could reach out to Zoomcar customer care.
If you ever have any problems with your Zoomcar rental, you can always reach out to customer care. They can answer any questions you have, and they can help you resolve any issues you may be experiencing.
In this blog post, we'll take a closer look at Zoomcar customer care. We'll futher look into Zoomcar rental, how to contact them, what to expect when you do, and how to get the most out of your experience.
What is Zoomcar?
Zoomcar is a self-drive car rental company that was founded in 2013. The company is headquartered in Bangalore, India, and it currently operates in 34+ cities across India. Zoomcar allows users to rent cars on a short-term basis, without the need for a long-term lease or deposit. This makes it a convenient and affordable option for people who need a car for a few days or weeks, such as for business travel or a vacation.
Zoomcar has a fleet of over 10,000 cars, which includes a variety of models from different brands. Users can book a car online or through the Zoomcar app. The company offers a variety of pricing plans, including hourly, daily, and weekly rates. Zoomcar also offers discounts for members who sign up for a monthly or annual plan.
In addition to its carsharing service, Zoomcar also offers a car rental service. This service is designed for people who need a car for a longer period of time, such as for a month or a year. Zoomcar offers a variety of rental plans, including short-term, long-term, and corporate plans. The company also offers a variety of insurance options to protect its customers in the event of an accident.
Why Zoomcar stands out from the crowd?
Unlimited KMs
With Zoomcar, you never have to worry about distance restrictions. Every booking comes with unlimited kilometers, allowing you to explore to your heart's content.
No Paperwork
Say goodbye to tedious paperwork! Renting a car with Zoomcar requires minimal documentation. All you need is your driver's license, national ID, and a live selfie.
Flexible Rental Durations
Zoomcar offers both short-duration and long-duration bookings. Whether you need a car for just 8 hours or several days, you can customize your rental period according to your specific requirements.
Keyless Access
Enjoy hassle-free access to your rented car with Zoomcar's keyless system. Through the Zoomcar smart app, you can lock and unlock the car directly, eliminating the need for physical key exchanges.
Zoomcar's commitment to customer satisfaction is further evident in its affordable pricing and attractive features:
- Budget-friendly rates starting at just Rs. 49/hour.
- 100% free cancellation up to 6 hours before the trip start.
- Zero security deposit and toll charges.Round-the-clock roadside assistance.
How to Contact Zoomcar Customer Care
Customer Support Phone Number:
- Dial 080-6897 5666 to reach Zoomcar customer support.
- Available from 9 am to 9 pm.
- Call this number for any queries, concerns, or issues regarding your Zoomcar experience.
Official Website:
- Go to the Zoomcar website.
- Click on the three menu bars at the top corner of the website.
- Select the "HELP & SUPPORT" option.
- You will be directed to a page where you can find answers to queries related to Joining Zoomcar, Booking a Zoomcar, Payments and Charges, Wallet & Refunds, Deals & Discounts, and Live Assistance.
Email:
- For email inquiries, you can contact Zoomcar's Customer Care Executive at support@zoomcar.com.
Security Concerns
- If you encounter any unauthorized use of your account or any security breach, please immediately notify Zoomcar at Host.support.in@zoomcar.com.
What to Expect When You Contact Zoomcar Customer Service
When you contact Zoomcar customer service, you can expect to be greeted by a friendly and knowledgeable customer service representative. The representative will be able to answer any questions you have about Zoomcar's services, and they will be able to help you resolve any issues you may be experiencing.
Here are some of the things you can expect when you contact Zoomcar customer service:
- When you contact Zoomcar customer care service, they will ask for your name, email address, and phone number.
- They will ask you to describe your issue in detail.
- They will try to understand the cause of your issue.
- The customer care will offer you a solution to your problem.
- They will follow up with you to make sure that your issue has been resolved.
- If you are not satisfied with the response you receive, you can escalate your issue to a manager. You can also file a complaint with the Zoomcar customer service department.
Here are some additional tips for talking to Zoomcar customer service:
- Be clear and concise when you describe your issue.
- Try to be patient and understanding with the customer service representative.
- Be willing to work with the customer service representative to find a solution to your issue.
